Deluxe Family Room
- 1 King-size bed,1 King-size bed and 1 Sofa bed
- Shower
- Air conditioning
Hotel · Hanoi · Ha Noi Municipality
Silk Castle Hotel & Spa - Hanoi Old Quarter
A 3-star hotel in the heart of Hoan Kiem, near craft shops and casual bars, with a spa and tour desk.
- Central Hoan Kiem location
- Full-service spa and wellness centre
- Tours and ticket assistance on site
7.8
Very good
1903 reviews
Booking.com 7.8 · 1903 reviews
About
Silk Castle Hotel & Spa - Hanoi Old Quarter
Silk Castle Hotel & Spa - Hanoi Old Quarter sits on Pho Cau Go in the heart of Hoan Kiem, surrounded by Vietnamese craft shops and casual bars. It's a short walk to the Temple of the Jade Mountain and the lake. The hotel offers a range of facilities including a currency exchange, tour desk, and a full spa with massages, facials, and body treatments.
The hotel has family rooms and suites, all with air conditioning and showers. Some rooms offer city views. The property includes a restaurant, 24-hour reception, and paid airport shuttle. Guests can also use the laundry, dry cleaning, and car hire services.
- No smoking on site
- Wi-Fi
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
In brief
What works, what to weigh
+
Strengths
4 reasons to book- Staff consistently praised — Multiple reviews highlight the helpfulness and friendliness of the staff, with particular mention of Philip the owner.
- Prime Old Quarter location — Guests describe the hotel as right in the heart of Hoan Kiem, close to the lake, restaurants, and tourist attractions.
- Full-service spa on site — Offers a range of treatments including massages, facials, body scrubs, and more, with one guest noting a discount and praising the massage.
- Good value for money — Guests mention getting great value, with spacious rooms and reasonable rates for the location and amenities.
–
Worth weighing
4 to weigh- No on-site parking — The hotel does not list parking as an amenity, which may be a consideration for guests arriving by car.
- Street-facing rooms may be lively — One review notes the view overlooks a busy street, which could mean some noise for light sleepers.
- Pets not allowed — The hotel does not permit pets, so travelers with animals will need to look elsewhere.
- Check-in window starts at 14:00 — Guests cannot check in before 2 PM, which might be inconvenient for early arrivals.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Family Suite
- 1 King-size bed
- City view
- Shower
- Air conditioning
Deluxe Double Room
- 1 King-size bed
- City view
- Shower
- Air conditioning
Superior Twin Room
- 2 Single beds,1 King-size bed
- Shower
- Air conditioning
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
General
- Wi-Fi
- 24-hour reception
- Lift
- Currency exchange
- Non-smoking property
- Safe deposit box
- Luggage storage
Room
- Air conditioning
- Heating
- Mini-bar
- Electric kettle
- Flat-screen TV
- Ironing facilities
- Free toiletries
- Soundproofed rooms
Services
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Car hire
- Paid airport shuttle
Spa & Wellness
- Spa & wellness centre
- Pedicure
- Manicure
- Waxing
- Body scrub
- Facial
- Treatment room
- Body wraps
- Back massage
- Head massage
- Full body massage
- Foot massage
Business & Other
- Fax/Photocopying
- VIP check-in/out
- Express check-in/out
- Key card access
- Key access
- 24-hour security
- Smoke detectors
- Fire extinguishers
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 7.8/10 from 1,903 reviews
Booking.com · 7.8 · 1903 reviews
7.8Verified guest“I had a wheelchair accessible room with good air conditioning and a comfortable bed, just as expected. The electric kettle and refrigerator were very convenient.”
7.8Verified guest“This hotel is perfect and fantastic, and the location near the lake is very convenient.”
7.8Verified guest“I stayed for 2 nights and was impressed by this excellent boutique hotel. The room was brand-new, tidy, and complete with a nice bed and good air conditioning. The location was awesome and super, not far from amazing restaurants and tourist attractions, near good places for food and the Old Quarter.”
7.8Verified guest“In the heart of the city, very convenient.”
7.8Verified guest“Silk Castle Hotel & Spa in Hanoi is a charming hotel with incredibly helpful staff and complimentary Wi-Fi. The breakfast offers a delightful variety of options. Its fantastic location places you near wonderful restaurants, popular tourist attractions, and the vibrant Old Quarter, right in the center of everything. I enjoyed a great stay with nothing but positive experiences.”
7.8Verified guest“This hotel features comfortable, well-furnished rooms with nice beds and good air conditioning, all situated right in the heart of the city.”
04 — Location
Getting around Hanoi
The property sits in Hanoi.
Old Quarter: The hotel is set in the heart of the Old Quarter, surrounded by craft shops and casual bars, and within a short drive of Temple of the Jade Mountain.
Hoan Kiem Lake: Guests frequently mention the convenience of being near the lake, which is a short walk from the hotel.
Dining and attractions: Many reviews highlight the abundance of excellent restaurants and tourist attractions within walking distance, making the area ideal for exploring Hanoi's historic center.
52A Pho Cau Go, Hanoi, Ha Noi Municipality, Vietnam
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 14:00-23:59
- Check-out
- By 12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 22 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 14:00 to 23:59, and check-out is by 12:00.
Does the hotel allow pets?
No, pets are not allowed at Silk Castle Hotel & Spa.
Is there parking available at the hotel?
The hotel does not list any parking facilities, and the official policy does not mention parking options.
Does the hotel offer airport shuttle service?
Yes, there is a paid airport shuttle available.
Are there family rooms?
Yes, the hotel offers a Deluxe Family Room with one king-size bed and one sofa bed, and a Family Suite with a king-size bed.
What spa treatments are available?
The spa offers pedicures, manicures, waxing, body scrubs, facials, body wraps, and various massages including back, head, full body, and foot massages.
The bottom line
Silk Castle Hotel & Spa is a well-located, staff-focused hotel in Hanoi's Old Quarter, with a commendable spa and consistently positive guest feedback. Its central position and helpful team make it a solid pick for exploring the city on foot, though the lack of parking and check-in timing are worth planning around.
7.8Based on 1903 reviews and a 7.8 overall rating
Ready to book Silk Castle Hotel & Spa - Hanoi Old Quarter?
Tap through and we’ll open our booking partner’s site, with live prices and availability for your exact dates.
No payment on this site — you complete the booking on our partner’s site.